Gold Coast Health is recognised for quality patient care, nursing and midwifery excellence and innovations in professional nursing and midwifery practice under the Magnet® Recognition Program.
"Walking together in kindness" artwork produced for Gold Coast Health by Riki Salam, We are 27 Creative.In an emergency, call Triple Zero (000) and ask for an ambulance. For non-urgent conditions:
This service is located at:
If you or someone else is experiencing a life-threatening illness or injury, call Triple Zero (000) immediately.
If you are seeking care for a child under 16 years of age, visit our Children's Emergency page.
Gold Coast Health operates two emergency departments that provide 24-hour emergency care for adults and children at Gold Coast University Hospital and Robina Hospital.
Our emergency departments provide care for serious illnesses and injuries that require urgent medical attention.
Patients are assessed and treated according to the urgency of their condition. This ensures the sickest patients receive care first, regardless of their arrival time.
For non-urgent conditions, alternative healthcare options are available.
When you arrive at the emergency department, please proceed to the reception counter.
A qualified nurse will conduct an initial assessment, known as triage, to determine the urgency of your condition.
To help us provide the best possible care, please let the triage nurse know if you:
A doctor or nurse will see you as soon as possible. At times, clinical staff may need to respond to a patient with a life-threatening condition. While this may affect waiting times, it will not affect the quality of care you receive.
You can phone and talk to a registered nurse 24 hours a day, 7 days a week for the cost of a local call. If you identify as an Aboriginal or Torres Strait Islander person or both, you can ask to speak with an Aboriginal and Torres Strait Islander registered nurse.
